Frequently asked questions

CLARITY is an AI-powered B2B platform for modern recruiting, assessment and decision-support workflows. Companies can use CLARITY to run structured interviews, assessments, resume checks, analytics and professional PDF reports in a more consistent and scalable way.CLARITY does not replace human decision-making. It provides structured insights and decision support for HR teams, recruiters, managers and authorised company users.CLARITY AI Analytics is a B2B system for structured recruiting, talent and AI readiness workflows. Companies can use video presentations, AI interviews, assessments, CV analysis, AI literacy evidence, reports and dashboards to capture and document relevant information more effectively.

CLARITY is designed for companies, recruiting teams, HR departments, agencies, consultancies and organisations. It is not a consumer product. Private individuals cannot purchase or use CLARITY independently. Candidates or employees participate only when invited by a company through an individual link.

A company purchases a package or license pool and receives access to the CLARITY dashboard. From there, the company can generate individual links for candidates or employees. The invited person completes an interview, assessment or resume check online, and CLARITY generates structured results and PDF reports. Reports and results are made available to the inviting company through the dashboard. Depending on the module, this may include PDF reports, audio/video recordings, chat answers, status data, analytics and downloadable outputs.

CLARITY includes several modules: * **Interview**: AI-supported interviews via audio, video, chat or combined formats. * **Assessment**: Structured evaluations for areas such as aptitude, personality, skills and language. * **Resume Check / CV Analysis**: Resume screening against a target role, including evidence, fit, risks and interview questions. * **Analytics & Dashboards**: Overview of packages, links, candidate status, reports, usage and KPIs. * **Meeting Intelligence**: Planned future module for meeting transcription, analysis and decision support.

The **Interview Module** evaluates candidates based on spoken or written answers in a role-related interview. The **Assessment Module** evaluates specific capability areas such as language, personality, problem-solving, work style or practical skills. The **Resume Check** analyses a CV or resume against a target role and provides role fit, evidence, strengths, risks, red flags and suggested interview questions. Together, these modules can provide a more complete picture than a resume or manual screening alone.

The company creates an individual interview link with role, language, question depth and interview mode. The candidate opens the link and answers the questions by audio, video, chat or a combined mode. After completion, CLARITY processes the answers and generates a structured report. ### Which interview modes are available? Depending on the purchased package and configuration, CLARITY may support: * Audio interview * Video interview * Chat interview * Video + Chat / MixMode * Audio + Chat / MixMode Availability depends on the selected product package. ### What do Q10, Q20, Q30, Q40 and Q50 mean? The Q-levels describe the depth of the interview or evaluation: * **Q10**: Quick screening * **Q20**: Standard interview * **Q30**: In-depth analysis * **Q40**: Advanced evaluation * **Q50**: Deep assessment The higher the level, the more detailed the question and analysis scope can be.

Yes. Companies can use their own questions or predefined question sets. Depending on the setup, CLARITY can also support role-specific or AI-generated questions to make interviews faster, more consistent and better aligned with the target role.

Yes. CLARITY is designed for multilingual recruiting workflows. Interviews can be conducted in one language and reports can be generated in another language where supported. Available languages depend on the relevant product and system configuration.

### What does the Assessment Module evaluate? The Assessment Module is designed to evaluate specific capability areas, including: * **Aptitude**: problem-solving, analytical reasoning and decision quality * **Personality**: work style, motivation, team behaviour and stress handling * **Skills**: practical expertise, tools, methods and execution strength * **Language**: language proficiency, clarity, professional vocabulary and communication

An interview is more role- and conversation-based. An assessment is more standardised and focused on defined capability areas. This makes assessments especially useful for comparability, structured pre-selection and targeted competency evaluation.

Yes. After completion, CLARITY generates a structured PDF report with scorecards, analysis areas, summary, risks, evidence notes and recommendations. Depending on the module, transcripts, chat responses and technical status information may also be included.

### What does the CLARITY Resume Check do? The Resume Check analyses a CV or resume against a target role. It evaluates role fit, relevant experience, skills, evidence strength, potential risks and suitable follow-up interview questions.

The Evidence Map shows which CV statements or signals support a specific evaluation. This makes the assessment more transparent, easier to validate and more useful for recruiter preparation.

Yes. CLARITY can generate suggested interview questions based on the CV and the target role. These questions can help recruiters validate open points, risks or unclear information during a later interview.

No. The CV score is a structured indication and decision-support signal. It does not replace human review, interviews or the company’s final decision-making process.

In many cases, reports are available shortly after the interview, assessment or resume check is completed. Processing time may vary depending on file size, audio/video processing, system load and analysis depth

Authorised company users can access results, reports, status information and download options in the CLARITY dashboard. Depending on the module, this may include PDF reports, audio/video recordings, candidate status, link overviews and analytics.

By default, results are provided to the inviting company. Candidates do not automatically receive results directly from CLARITY. Whether and how results are shared with candidates is decided by the inviting company.

Only the inviting company and its authorised users can access the relevant reports and results. CLARITY uses company-based access and license logic to prevent data from being mixed between companies.

Yes. Reports can be downloaded as PDFs depending on the module. Dashboards may also support exportable link lists, status data or usage information.

CLARITY Branded means that the report is clearly presented as a CLARITY report. This option is suitable for companies that want to use CLARITY directly as an external analysis and decision-support system.

Co-Branded means that both the customer company and CLARITY appear in the report. The customer’s brand is visible, while CLARITY is referenced as the technology and analysis partner. This is suitable for companies, consultancies or recruiting teams that want to use CLARITY together with their own brand.

White-Label means that the customer’s brand is placed in the foreground. CLARITY appears only discreetly, for example as a technical or AI-assisted analysis reference in the footer. This option is especially useful for recruiting agencies, consultancies or partners that want to offer CLARITY-powered reports under their own brand.

Yes. Branding is stored at package and license-pool level. A company can, for example, use a Co-Branded Interview package, a White-Label Resume Check package and a CLARITY Branded Assessment package. Each report uses the branding version of the specific package from which it was created.

Yes. Depending on the branding option, the customer logo can be displayed in the report. For best results, companies should provide a clean PNG or SVG logo with a transparent background.

CLARITY is designed to support GDPR and UK GDPR compliant use by companies. This includes transparent information, purpose-based processing, role-based access, secure storage, defined retention periods and deletion concepts. The specific legal role, lawful basis and information obligations may vary depending on how the inviting company uses CLARITY. Companies should review their own privacy notices, internal processes and legal requirements accordingly.

Depending on the module, CLARITY may process: * name or candidate identifier * target role or position * interview or assessment answers * chat and text inputs * audio or video recordings where enabled * CV or resume files * analysis results and PDF reports * technical status, security and audit data Only data required for the selected module and purpose should be processed.

Yes. Where audio or video recordings are used, participants must be appropriately informed in advance and the required consent or confirmation must be obtained. Without the required confirmation, an audio/video module should not be started.

Retention periods depend on the module, contract and processing purpose. Typical retention logic may include: * chat and interaction data: up to 6 months * reports: contract term plus up to 6 months * audio/video recordings: maximum 6 months * audit and security logs: up to 3 years After the relevant retention period, data is deleted or handled in accordance with contractual and legal requirements. The applicable privacy notice and contractual terms are authoritative.

CLARITY uses secure technical infrastructure and controlled data processing. Depending on the setup, data may be processed or stored in EU/UK-compliant environments. Details can be set out in the relevant privacy, security or data processing documentation.

Yes. CLARITY uses AI-supported analysis to evaluate answers, CV content, assessment data and structured signals. AI supports the analysis, but it does not make a legally binding decision.

No. CLARITY does not make binding hiring, rejection or HR decisions. Reports and scores are advisory decision-support tools. The final decision always remains with the company and its responsible decision-makers.

CLARITY can support more structured and consistent evaluation than purely manual processes. However, scores are not absolute truth. They should always be considered together with human review, context, role requirements, interviews and other relevant information.

Companies purchase packages or license pools. Individual links or analyses can then be created from these packages. Each link or analysis is assigned to the relevant package so that usage, reports and branding remain clearly separated.

Multiple packages can exist in parallel. The dashboard shows available packages, used licenses, open links, completed reports and remaining contingents. When creating new links or CV analyses, the relevant package can be selected.

Yes. Companies can purchase additional packages or contingents. Depending on the product, these may appear as new license pools or credit pools in the dashboard.

No. Refunds are generally excluded. An exception may apply if a technical defect attributable to CLARITY makes continued use permanently impossible. The applicable contractual terms apply.

Yes. Depending on the package and agreement, branding, languages, reports, questions, modules, White-Label usage and certain workflows can be customised.

The inviting company remains responsible for final employment, recruiting or organisational decisions. CLARITY provides structured analysis, signals and reports, but no binding decision.

CLARITY recommends that results are not used in isolation. Especially in employment-related decisions, reports should be combined with human review, context, role requirements and additional information.

If candidates provide very short, incomplete or irrelevant answers, the report may have limited reliability. CLARITY can identify such cases and provide more cautious recommendations.

Yes. CLARITY supports multilingual interviews, reports and structured evaluations, making it suitable for international teams, global recruiting processes and cross-location comparisons.

A company selects a suitable package, receives dashboard access, creates links or analyses and invites candidates. For pilot customers, CLARITY can be introduced step by step with individual modules such as Resume Check, Interview or Assessment.

No. CLARITY is not designed to replace human decisions. The system supports structured evaluation, documentation and visibility. Final decisions remain with the company and the responsible people.

The CLARITY product line includes Video Presentation, Snapshot, AI Interview, Assessment, CV / Resume Analysis, Reports & Dashboards, AI Literacy Evidence and Enterprise & Custom Workflows.

CLARITY AI Literacy Evidence helps companies train, test, certify and document AI literacy internally. It includes training, knowledge tests, certificates, participant reports, language evidence, company evidence reports and dashboards.

No. CLARITY does not issue an official EU certificate and does not replace legal advice. CLARITY supports internal AI literacy documentation and AI Act readiness.

Depending on the module, the dashboard can show status, results, reports, certificates, languages, roles, transcripts, media, exports and company-level overviews.

Yes. CLARITY should offer CSV and XLS exports for relevant modules, especially for AI literacy evidence, reports, certificates, roles, languages, completion status and evidence IDs.

Yes. With CLARITY Enterprise & Custom, companies can request custom workflows, role-based paths, white label, tailored reports, custom dashboards or specific use cases.